Hours: Monday–Friday, 7:00 AM – 4:30 PM
Phone: (760) 351-7000 extension 128
Note: Our office is closed every other Friday.
Please call our office during these hours to submit a service request. Our team will schedule and respond as promptly as possible.
If you have an urgent issue outside of regular hours (flooding, loss of heat or power, or a security concern):
Call: (760) 351-7000
Then dial extension: [127]
An on-call technician will be dispatched to handle emergency situations.
Please note: Non-urgent requests will be addressed the next business day.
Urgent:
No heat in winter
Major leaks or flooding
Electrical outages
Broken locks or security issues
Non-Urgent:
Dripping faucets
Light bulb replacement
Noisy appliances
Not sure if your issue is urgent? Feel free to call—we’re happy to help.
We’re excited to announce that soon you’ll be able to submit maintenance requests online through the Resident Portal-RentCafe.
This will make it easier than ever to request non-urgent maintenance at your convenience.
⚠️Please note:
All after-hours emergency requests must still be made by phone.
The Resident Portal is not monitored after business hours.